> For the complete documentation index, see [llms.txt](https://docs.spiroq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spiroq.com/en/guides/navody/getting-started-and-installation/kontrola-pred-spustenim.md).

# Check before the first customer

When the [first-run wizard](/en/guides/navody/getting-started-and-installation/pruvodce.md) finishes, do not let customers use the machine yet. Go through whether everything works as it should — from cooling to a test purchase.

Some steps in the procedure are marked **HUB:**. Those are changes in the [web Hub](/en/guides/navody/getting-started-and-installation/co-je-spiroq.md). The rest is a check on the machine itself.

You reach the [service menu](/en/guides/navody/everyday-operation/servisni-menu.md) by tapping the logo five times and entering the service password from the wizard.

## 1) Cooling

Service menu → Device settings → **Temperature**.

Check that the temperature in the machine is being read. Set the target temperature and the mode (cooling / off). After saving, the machine should start or stop cooling according to the choice. If the temperature is not being read, check the port settings in **Device settings → Ports** — the same as in the [first-run wizard](/en/guides/navody/getting-started-and-installation/pruvodce.md). The cooling port must communicate here.

## 2) Slot settings

Service menu → **Slot management**.

The sales grid on the tablet must match the physical layout in the machine. When it does not, check the motor wiring at the back of the floor and choose **Load from the board** (on a micromarket, **Read slots / channels from the board**). You change the slot type in the slot details (by clicking that slot) or on the **Slot type** card. Join neighboring motors that should run as one wide slot on the **Slot merging** card.

After the changes, tap **Transfer to the HUB** at the top. You check that the grid arrived in the next step.

## 3) HUB: Machine in the list

Open [Machines](/en/hub-screens/hub/seznam.md). The machine must be in the list and show **online**. Open the [detail](/en/hub-screens/hub/seznam/zahlavi.md) by clicking it.

When it is offline, first sort out the connection — [The machine is offline](/en/guides/navody/troubleshooting/automat-je-offline.md). Without an online machine, product assignments and quantities are not delivered to the machine.

On the [Slot layout](/en/hub-screens/hub/seznam/rozlozeni.md) tab, check that the grid from the machine arrived. Without a transfer from **Slot management**, it may not be visible here.

## 4) Empty catalog on the tablet

Service menu → Product and stocking management → **Products and prices**.

When foreign products remain in the machine from the factory, choose **Delete products** in the same menu. The catalog in the Hub is not deleted by this. The sales grid should contain only products that you create and assign yourself.

## 5) HUB: Creating a product

Open [Products](/en/hub-screens/hub/produkty.md) and tap **New product**. **Name** and **Price (with VAT)** are required. If you have a barcode, fill in **EAN** and use **Load from Open Food Facts**. You create more items at once by [import](/en/guides/navody/everyday-operation/import-produktu.md).

Creating a product does not put an item into the machine. Once you assign it to a slot, the machine downloads it into the catalog. For a clearer sales grid, split products into [Categories](/en/hub-screens/hub/kategorie.md).

## 6) HUB: Assignment to slots

In the machine detail, on the **Slot layout** tab, assign a product to a slot. It should appear on the customer screen without restarting the tablet.

* Tap the slot, select the assigned product, and save.
* You edit more slots at once with the Bulk edit slots button on the same tab.

Procedure and replacing an occupied slot: [Assigning a product to a slot](/en/guides/navody/everyday-operation/produkt-do-slotu.md).

## 7) Refilling goods

On the machine, start [Refill](/en/guides/navody/everyday-operation/doplneni.md): Service menu → Product and stocking management → **Refill**. Put the goods into the spirals.

## 8) HUB: Check after refill

On the [Slot layout](/en/hub-screens/hub/seznam/rozlozeni.md) tab, check that the quantities match. Catching up can take about a minute, and longer on a larger machine.

If the stocking in the Hub does not match, adjust it. Remote stocking from the Hub does not physically put anything into the spiral — see [Stocking and clearing](/en/guides/navody/everyday-operation/naskladneni.md).

## 9) Payment

Depending on the machine's equipment, go through the [coin changer](/en/guides/navody/payments/mincovnik.md), the [MDB payment terminal](/en/guides/navody/payments/terminal-mdb.md), or [SumUp Solo](/en/guides/navody/payments/sumup-solo.md). Make one full purchase as a customer: selection, payment, dispense.

HUB: The sale appears in the machine detail on the [Sales](/en/hub-screens/hub/seznam/prodeje.md) tab and in the [Sales](/en/hub-screens/hub/prodej.md) menu.

When the quantity or the price on the machine and in the Hub diverge, do not put the machine into operation. A slot that is not shown or does not sell: [Problem with slot dispensing](/en/guides/navody/troubleshooting/slot-neprodava.md).